BILLING / TRAFFIC

Plans and Data Packs

For regular use, consider a monthly plan; for occasional access, consider a data pack. Choose a data policy first, then the data allowance.

7-day refund policy Quantum encryption No email address required

Pricing at a Glance

Plans start at ¥9.9/month. Pay with Alipay / WeChat Pay / USDT. Includes a 7-day refund policy and unlimited devices on both monthly plans and data packs.

Full pricing for VPNBenBen monthly plans and data packs
PlanPriceBillingDataDevices
60GB Monthly Plan¥9.9/monthMonthly plan60GB, resets monthly on the activation dateUnlimited
250GB Monthly Plan¥18/monthMonthly plan250GB, resets monthly on the activation dateUnlimited
500GB Monthly Plan¥28/monthMonthly plan500GB, resets monthly on the activation dateUnlimited
300GB Data Pack¥158Usage-based, valid until used300GB, never expiresUnlimited
1000GB Data Pack¥358Usage-based, valid until used1000GB, never expiresUnlimited
3000GB Data Pack¥658Usage-based, valid until used3000GB, never expiresUnlimited

Prices are shown using each plan’s stated billing method. Monthly plans are billed by the month; data packs are based on the remaining balance. The two types are not converted to a common billing period.

PLAN SELECTOR

Choose by how often you use it

If you use international routes regularly on weekdays, start by comparing monthly plans. For occasional use while traveling, researching or collaborating, compare data packs that never expire. Switching cards only changes what you see; it does not create an order.

Monthly plans: plan your usage by month

Data resets each month on the activation date. Suited to people who need regular international access and are comfortable checking their balance periodically. Choose between tiers based primarily on data allowance; price does not guarantee access to a particular website or a fixed speed.

60GB Monthly Plan

Light Use

¥9.9/month

60GB

A good fit for browsing, email and text-based collaboration. If you do not yet know your typical usage, track your actual consumption first, then decide whether you need a larger data allowance.

  • Unlimited simultaneous devices
  • Data resets monthly on the activation date
  • 7-day refund policy
  • Video, syncing and downloads also use data
Choose this plan

250GB Monthly Plan

Everyday Use

¥18/month

250GB

For everyday work plus video, file uploads or AI tools. Check your client’s data usage history before choosing, so the plan matches how you actually use the service.

  • Unlimited simultaneous devices
  • Data resets monthly on the activation date
  • 7-day refund policy
  • Keep an eye on your plan balance across devices
Choose this plan

500GB Monthly Plan

Higher Usage

¥28/month

500GB

For people who know they use more data day to day, with frequent file transfers, video or work across devices. A larger allowance gives you more room to plan your usage, but it is not unlimited data and does not replace choosing a route or checking your connection.

  • Unlimited simultaneous devices
  • Data resets monthly on the activation date
  • 7-day refund policy
  • Video quality and the content you transfer affect data usage
Choose this plan
How mid-cycle upgrades are calculated

The price difference for a mid-cycle upgrade is converted into remaining days. Check the target plan, amount due and updated expiry date in the user panel; do not estimate your actual order by simply subtracting the listed prices.

SHARED FACTS

Included with Every Plan

Check what all plans include, then compare data allowances and billing. Device, coverage and platform support are listed here, not left for you to infer from the price.

Devices and Route Coverage

  • Unlimited simultaneous devices
  • 90+ countries / 170+ routes
  • Supports Windows / macOS / iOS / Android / Linux
  • Quantum encryption

Unlimited devices make it easy to switch between them, but each device’s activity uses data. When choosing a plan, consider how you use your computer, tablet and other supported devices—not just the usage shown on one client.

Account and Support

No email address required; create an account with a username and password. Use your account to view orders, plans, subscriptions and support tickets. Keep your login details secure. For billing or connection issues, submitting a ticket from the same account makes it easier to check the relevant records.

Access to streaming services and AI tools can also depend on platform account eligibility, regional policies and your local network. A plan’s data allowance does not guarantee access to specific content. Test your usual use cases with the guide before deciding how much data you need.

RULE COMPARISON

Billing and Data Rules Compared

The listed price tells you what you pay; the terms explain how you use the plan. In particular, distinguish monthly resets from data that never expires rather than comparing the two as if they worked the same way.

Monthly Plans vs. Data Packs
What to CompareMonthly planData Pack
Price and Allowance¥9.9/month for 60GB; ¥18/month for 250GB; ¥28/month for 500GB¥158/300GB;¥358/1000GB;¥658/3000GB
Data RulesResets monthly on the activation dateUse until empty; never expires
Mid-cycle UpgradePrice difference converted into remaining daysMonthly plan upgrade rules do not apply
Simultaneous DevicesUnlimitedUnlimited
Coverage90+ countries / 170+ routes90+ countries / 170+ routes
Refund Policy7-day refund policy7-day refund policy
Best forRegular access; track usage monthlyOccasional access; use as needed from your balance

How to Estimate Your Data Needs

Start with what you access, then consider how often you use it. Text-based research, email and large file transfers use data differently. Video quality, cloud syncing and background app activity also affect usage. Do not treat the data used during one browsing session as your long-term requirement, or assume that more devices automatically mean you need a larger plan.

A more useful approach is to check your client and user panel records during normal work and leisure, and note which apps transfer data continuously. For occasional access, compare the data pack’s validity rules first; for daily use, a monthly plan makes it easier to track usage by billing cycle. If the allowance does not fit, adjust according to the terms shown in the panel rather than guessing at long-term needs in advance.

PAYMENT CHECKLIST

Payment Methods and Order Checks

Alipay / WeChat Pay / USDT are supported. Pay through the user panel; use this page to compare prices and terms.

AlipayWeChat PayUSDT

Proceed to Checkout from a Plan

Select “Choose this plan” on a plan card to open the user panel. Confirm the plan name, data allowance and billing method, then review the pending order. Make sure you distinguish monthly plans from data packs. If you are upgrading, check the updated expiry date too.

Choose Alipay, WeChat Pay or USDT and follow the instructions on the checkout page. For USDT payments, carefully verify the network, payment details and amount shown on the page. Do not send funds based on past records or information from another page. Return to your order afterward to check the payment status.

Payment Status and Troubleshooting

After paying, check that the order status matches the plan details. A payment record alone does not confirm that the plan has been activated. If the status has not changed, check the order again before deciding whether to submit a query.

If your payment went through but the status has not updated, or the order amount differs from what you expected, keep the order and payment records and explain what happened in a support ticket. Before attaching screenshots, hide personal information unrelated to the issue. Never send your password, full subscription link or other login credentials in a ticket.

REFUND / SUPPORT

7-day refund policy

Check the terms before deciding, and include the relevant order when requesting a refund. Read the eligibility details and notes in the refund policy before paying.

Read the Refund Policy →

How to Request a Refund

Sign in to the account used for payment and open the ticket system. Clearly state that you are requesting a refund, and include the relevant order details and payment method. If your account has multiple orders, specify which one the request concerns so it can be checked accurately, rather than describing only your current connection issue.

Check your ticket for updates after submitting your request. If payment records are needed, provide them as requested in the ticket. No processing or arrival time is promised on this page, and timelines are not presented as the same across payment methods. Check your order and ticket for the actual status.

Open a Refund Ticket
BILLING NOTES

Billing and Refund FAQs

Check plan prices, devices, refunds and payment methods in one place.

How much do the plans cost, and what monthly plans and data packs are available?

Monthly plans start at ¥9.9/month for 60GB, with 250GB for ¥18/month and 500GB for ¥28/month. Data packs cost ¥158/300GB, ¥358/1000GB, or ¥658/3000GB; they last until used and never expire. Data rules differ by plan type, so check the billing terms before choosing.

How many devices can I use at the same time?

There is no limit on simultaneous devices. Windows / macOS / iOS / Android / Linux are supported. Unlimited devices does not mean unlimited data, so keep an eye on the balance for your chosen plan.

What is the refund period, and how do I request a refund?

Refunds are available within 7 days, no reason required. Sign in to the user panel and submit a refund request through the ticket system. Include the relevant order, payment method and request details. Check the refund policy for eligibility, and follow progress through your ticket.

Which payment methods are supported?

Alipay / WeChat Pay / USDT are supported. Choose a plan in the user panel, review the order, then follow the checkout instructions to pay. If the order status does not update after payment, check your payment record and order first, then submit a query through the ticket system.

When does monthly data reset? Do data packs reset every month too?

Monthly plan data resets each month on the activation date. Data packs last until used and never expire. When checking your balance, confirm your plan type and reset date; monthly reset rules do not apply to data packs.

How is a mid-cycle upgrade calculated?

The price difference for a mid-cycle upgrade is converted into remaining days. Before proceeding, check the target plan, order amount and updated expiry date in the user panel. If anything is unclear, keep the relevant page details and confirm through a ticket before continuing.